The Competition and Consumer Affairs Commission (CCAC) has recovered more than $8 million in exchanges, refunds and repairs on behalf of consumers for the period January to June 2018.This was announced on Friday by Director of the CCAC, Dawn Holder-Cush, who said the Consumer Affairs Act is one of the most effective Acts, and it gives the Commission the authority to defend the rights of consumers in Guyana.The recovery of the more than $8 million came mainly from businesses in the auto, electronics, furniture, clothing and accessories, and construction materials supplies industries. These cases account for 100 of the 150 cases received by the Commission for the first half of 2018. The remaining cases are still under investigation.However, complaints to the value of over $122 million were investigated in 2017, with a 91 per cent resolution rate.The CCAC was established to administer and enforce the Competition and Fair-Trading Act 2006 (CFTA) and the Consumer Affairs Act (2011). The Commission is urging consumers to take advantage of the inherent rights given to them through the Competition and Fair Trading and Consumer Affairs Acts, and encourages consumers to seek redress with the Commission should they feel disenfranchised by the purchase of a good or service.Consumers are reminded that among their rights are the right to a refund and the right to return goods under specific conditions. It is the responsibility of consumers to always demand proof of purchase, inclusive of a receipt and contracts where necessary.
Chelsea interim boss Guus Hiddink has admitted Chelsea need to see the ‘old’ Eden Hazard more regularly, after Roy Keane offered his scathing opinion of the under-performing Belgium star.The Blues winger has looked a completely different player this term to the man who was named the Premier League Player of the Season last year.Hazard scored 19 goals for Chelsea last season, but has netted just once so far this term – failing to score completely from open play.He has come under fire from fans and press for his lack of performances, with former Manchester United and Republic of Ireland captain Roy Keane the latest to slam the forward.“If I was a team-mate of his I would kick him up and down the training pitch,” he told ITV this week.Hiddink refused to directly address Keane’s comments, but did admit that Hazard needs to do more.“I remember once he had a sprint on our right-hand side [against Paris Saint-Germain in the Champions League on Tuesday],” Hiddink said.“That’s the old Hazard and we hope to see that more frequently.“He’s showing once, but he can show more. He’s aware of that. Now it’s up to him to step up.”Hazard on Monday, the eve of the Champions League tie, spoke of it being difficult to turn down a move to PSG, although he reiterated he was under contract at Stamford Bridge until 2020.And Hiddink, who has had ‘small conversations’ with Hazard about his comments, has no reason to suspect the Belgian is agitating for a move.“He’s very keen to be here, he’s extended his contract, his family is happy here,” Hiddink added. 1 Chelsea winger Eden Hazard